Coeur d'Alene Auto Repair

5 star rating based on 204 reviews
Call Us:(208) 758-0809
Mon - Fri: 7:30 AM - 5:30 PM
5

Good job done on our vehicle...

5

Lake City Auto Care is a place I will recommend to everyone. Great job, great price! Thanks!

5

The crew here has been really helpful working with me on the worst problems you can have with a car... “strange sounds.” I trust the mechanics and appreciate the persistent good service to come up with an effective plan that won’t break the bank.

5

They replaced my timing belt and water pump. They gave me a very accurate quote before I came in so I knew what to expect. They were friendly and attentive. The best part was the loaner vehicle that they will give you for free if you need one! When they had to keep my car overnight, they allowed me to keep the vehicle overnight as well. I highly recommend them as they will get you in and out quickly, and they have reasonable prices and friendly employees.

5

Work was done timely and seems to be very good

5

It was before they were actually open but my F350 was locked in 4 wheel low. Scott took me in stride and scheduled a tech to take a look. Later that morning they called to say it was a faulty connection on my selector switch. And the minimum service charge was very well appreciated.

5

Awesome and courteous service

5

Very nice people I will do business with them again they know what they’re doing and they do it well thanks

5

These guys really are the best! Last year an issue developed on a repair they had done for me that was the result of an oversight on their part. I fully expected a long list of excuses but instead the owner personally took charge of the situation, made a couple phone calls and went far beyond the extra mile to make it right. I was so glad to see there are still those in business who practice great customer service and these guys are making it an art form!

5

I had researched the company on line and from what I seen over all of the other Auto Repair shops, Lake City was the only shop to offer a loaner car. They were highly recommended by other customers who had used them before me and were the only shop AAA approved. That meant a lot to me. My truck over heated on Dec. 20th. I couldn't even get it home. I had to leave it over night at the Hayden Cinema. Since I assumed that my truck was unusable, I had it towed to Lake City Auto Care the next day. The manager, Scott, warned me ahead of time that they probably could not fix it till Dec. 28th because of the other vehicles ahead of mine waiting to be fixed. I didn't mind that. As long as I had a loaner for Christmas, I was okay with that. After the tow truck dropped me off, Scott actually drove it around in the parking lot. He even checked the fluids; transmission and oil. All were good. Then a transmission technician came out and drove it around putting it through its paces of changing from 4 wheel drive high /low and back to 2 wheel drive. He did that for about 15 mins then came back in to explain to me as to what had happened to cause the over heating. It had gotten stuck between 2 wheel drive and 4 wheel drive. Since it is only used in the winter that some times can happen. I have only used it in 4 winters since I have owned it. Now I could drive it and there was no charge for fixing it. First time to have the truck fixed and have no charge at all. Hmm!!! Well I knew I needed an oil change, and I definitely needed a tune up, and I really felt that the transmission still needed attention. So I gave it all to them to do. I left my truck and took the loaner. The next day I got a call from Savannah the receptionist saying that my truck was done. So my truck was squeezed in amongst others and finished on the 22nd rather then waiting till the 28th to start. What a nice Christmas present. My truck runs great and shifts better then ever. I am very pleased with Lake City Auto Repair shop. Everybody was very courteous there to me and there was no hidden fees that showed up later as I have found with other shops. I am looking forward to taking my truck there in the future when it needs servicing. I have already shared my good fortune of finding exceptional service with 2 strangers and several friends. Good service deserves good advertising!!!

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