Coeur d'Alene Auto Repair

5 star rating based on 205 reviews
Call Us:(208) 758-0809
Mon - Fri: 7:30 AM - 5:30 PM
5

I had researched the company on line and from what I seen over all of the other Auto Repair shops, Lake City was the only shop to offer a loaner car. They were highly recommended by other customers who had used them before me and were the only shop AAA approved. That meant a lot to me. My truck over heated on Dec. 20th. I couldn't even get it home. I had to leave it over night at the Hayden Cinema. Since I assumed that my truck was unusable, I had it towed to Lake City Auto Care the next day. The manager, Scott, warned me ahead of time that they probably could not fix it till Dec. 28th because of the other vehicles ahead of mine waiting to be fixed. I didn't mind that. As long as I had a loaner for Christmas, I was okay with that. After the tow truck dropped me off, Scott actually drove it around in the parking lot. He even checked the fluids; transmission and oil. All were good. Then a transmission technician came out and drove it around putting it through its paces of changing from 4 wheel drive high /low and back to 2 wheel drive. He did that for about 15 mins then came back in to explain to me as to what had happened to cause the over heating. It had gotten stuck between 2 wheel drive and 4 wheel drive. Since it is only used in the winter that some times can happen. I have only used it in 4 winters since I have owned it. Now I could drive it and there was no charge for fixing it. First time to have the truck fixed and have no charge at all. Hmm!!! Well I knew I needed an oil change, and I definitely needed a tune up, and I really felt that the transmission still needed attention. So I gave it all to them to do. I left my truck and took the loaner. The next day I got a call from Savannah the receptionist saying that my truck was done. So my truck was squeezed in amongst others and finished on the 22nd rather then waiting till the 28th to start. What a nice Christmas present. My truck runs great and shifts better then ever. I am very pleased with Lake City Auto Repair shop. Everybody was very courteous there to me and there was no hidden fees that showed up later as I have found with other shops. I am looking forward to taking my truck there in the future when it needs servicing. I have already shared my good fortune of finding exceptional service with 2 strangers and several friends. Good service deserves good advertising!!!

5

Recently, I had an issue come up on my Ford F150. Lake City Auto Care found out the problem was related to a failed component that they installed last summer. They warrantied parts and labor 100%. Excellent customer service and old fashioned honesty! Lake City Auto Care is the best auto care facility in North Idaho.

4

Friendly, knowledgeable folks, will do business with them again!

5

Lake city auto care has always been a great place to have my vehicles serviced or repaired. The receptionist are friendly and helpful and mechanics get the job done quickly.

5

5 Star service. Great, upfront, honest and very thorough with all of my problems. They even found critical issues I was unaware of. I highly recommend Lake City Auto. I've had other service shops in my life and this business is the best by far. They even had a loaner vehicle for me to use while my repairs were being done.

5

Great service very honest owner,clean shop love it i will take my BMW again and always!!!! Finally i find my mechanic that i fell comfortable!!!! i don't really care to drive from Spokane!!!!

THANK YOU ROSSANA FOR YOUR KIND COMMENTS. WE WILL SEE YOU SHORTLY.

- Lake City Auto Care Coeur d'Alene
5

I called on a Friday about my f150 they got me in on Monday to test drive it and get a diagnosis I had my 2 children with me 1 and 3 year olds their sitting/waiting area is great for kids lots of toys and things to keep them busy while waiting ... made the apt. for Wednesday Brought it in first thing in the morning again had the 2 kids ... they gave me a loaner car (huge bonus) called me later in the afternoon that same day! PROBLEM SOLVED!!! I would recommend these guys to anyone!! They made my life easy for the day given the circumstances

5

Fast service, fair pricing. Thank you for fixing my problem

5

Excellent and fast service. Great to be able to have a loaner vehicle available.

5

Thank you for getting our vehicle in and replacing the transmission in a timely manner!

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